If you are already a TuBanc customer, remember that:

Your vehicle, and you, are always traveling insurance.

Debtors' Life Insurance:
✔ Covers death e total disability of the credit holder.
✔ He The insured value corresponds to the outstanding debt balance. (principal + outstanding interest).
✔ In case of disaster, The debt is covered and is not transferred to the family..
✔ Apply throughout the term of the loan. 

Comprehensive insurance
✔Covers total and partial loss due to damage.
✔Covers total and partial theft.
✔Includes civil liability towards third parties.
✔Includes assistance: crane, transport and protection of the vehicle.

Comprehensive Risk Coverage (CRI) – with the National Guarantee Fund
✔
The FGA acts as guarantor of the loan.
✔Applies to all consumer loans originated by TuBanc.
✔If coverage is activated, the FGA is subrogated as creditor (not the client).
✔It facilitates the access to formal credit for people with less financial history.

Your payments are automated, just one touch,  through Nequi

1️⃣ You authorize the automatic debit
By signing your credit agreement and receiving your vehicle, you authorize us to automatically debit your payment through Nequi.

2️⃣ We activated payment from the app
From the app you confirm the authorization and we'll get everything ready so you don't have to worry about dates.

3️⃣ You pay simply and weekly
Each week a portion of your monthly fee is deducted.
Just make sure you have a balance available in your Nequi account.

Your vehicle is your property.

  • This is a financing credit, not a rental nor a vehicle rental.

  • He The vehicle is your property from the start, with a warranty valid Once you complete the full payment of the loan, at that time we will issue a clearance certificate.

  • Each The installment includes principal, interest, and applicable insurance., according to the terms of the loan.

  • Making your payments on time allows you to to maintain active credit benefits and move smoothly towards total cancellation.

Capital contributions, recommendations and portfolio area attention

  • Principal payments: capital payments They are not done through Nequi. For these types of payments, TuBanc offers other enabled means. Contact us at +57 315 203 1372 to receive guidance.

  • Recommendations for making your payments: keep available balance Depending on your payment method, check your payment schedule and prioritizes the top-up of your payment method before each scheduled date.

  • Payment schedule: each credit has a schedule defined according to the chosen modality, which is delivered at the time of the signing your credit agreement, where details are provided dates, amounts and frequency of the quotas.

  • Portfolio support line: You have a direct customer service channel to resolve doubts about payments, balances, dates and any situation related to your credit.

You're not just another customer, you're a TuBanc customer.
Receive personalized attention here.